Last updated: August 2026

MIRZOEV Group OÜ (“we”, “us”, “our”) operates the OSADO online store at osado.eu. This Privacy Policy explains how we collect, use and protect your personal data in accordance with the EU General Data Protection Regulation (GDPR).

1. Data Controller

MIRZOEV Group OÜ
Registration code: 14350399
VAT number: EE102628898
Address: Kraavi 2, Tartu, 50110, Estonia
Email: info@osado.eu
Phone: +372 5178047

2. What Data We Collect

When you place an order or create an account, we collect: full name, email address, phone number, delivery address, payment information (processed securely by Montonio), order history, and IP address.

3. How We Use Your Data

We use your personal data to: process and fulfil your orders, send order confirmations and shipping notifications, respond to customer service enquiries, improve our website and services, and comply with legal obligations.

4. Legal Basis for Processing

We process your data based on: contract performance (to fulfil your order), legal obligation (accounting and tax law), and legitimate interest (improving our services, fraud prevention).

5. Data Sharing

We share your data only with trusted service providers necessary to fulfil your order: Montonio (payment processing and delivery), Omniva / DPD / Itella (parcel delivery), and our email service provider (Brevo). We do not sell your data to third parties.

6. Data Retention

We retain your order data for 7 years as required by Estonian accounting law. Account data is retained until you request deletion.

7. Your Rights

Under GDPR you have the right to: access your personal data, correct inaccurate data, request deletion of your data, object to processing, and data portability. To exercise these rights, contact us at info@osado.eu.

You also have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) at www.aki.ee.

8. Cookies

We use cookies to ensure the website functions correctly, remember your cart, and analyse site usage. You can manage cookie preferences via the cookie consent banner.

9. Contact

For any privacy-related questions, contact us at info@osado.eu.